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Clearing your cache on Android
Posted by Mark Zedwick on 07 April 2016 09:34 PM

Clearing your cache on Android

Description:

Sometimes the cache will need to be cleared in the Job-Dox app to fix an issue or sometimes after an update. This can also be accomplished by logging out, but this article will demonstrate how to accomplish this process manually

Process:

Open the Job-Dox app. Once inside, click on the menu button in the top right corner and select 'Settings'.

 Open Settings

 

Once in settings, click 'Clear Data'.

Click on "Clear Data"

 

You will be prompter to ensure you want to continue.  Click 'YES' to confirm.

Click on "YES"

 

Validate:

After clearing the cache, you should be immediately prompted to provide your login credentials. You will need to re-download all projects that you have access to.

 

Further Reading:

Installing the Job-Dox app for Android

 

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